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Heritance Ayurveda receives ‘Best Partner’ certification from German operator at ITB

27 Mar

Aitken Spence Hotels’ wellness resort, Heritance Ayurveda Maha Gedara was commended for its product and service excellence by German health and wellness operator Neue Wege as the ‘Best Partner Ayurveda Resort 2018’ at the world’s leading travel trade show Internationale Tourismus-Börse Berlin, better known as ITB 2018.

With Germany listed as a key market for Heritance Ayurveda Maha Gedara, the recognition, awarded for the fifth consecutive year further promotes it as a forerunner in the niche wellness tourism front of Sri Lanka. The resort, offering a range of curated ayurvedic experiences conducted by qualified specialists is well-known in the international market for the superior services provided.

Set against the dazzling blues of Beruwala, the 64-roomed hotel is uniquely designed to offer holistic wellness treatments for guests. With the focus on mental, spiritual and physical balance, the resort offers specialised treatments inspired by traditional healing practices, organic food to detox and rejuvenate, alongside exceptional service.

Neue Wege is a German organisation that promotes health and mindfulness based travel. With over 400 travel offers in 20 countries around Europe and Asia, Neue Wege is among the first German tour operators to receive EU-sponsored CSR seal of approval for sustainable travel and has been certified since 2009.

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Heritance Ayurveda Maha Gedara Recognized by Fit Reisen for Quality

23 Mar

Aitken Spence Hotels’ wellness resort Heritance Ayurveda Maha Gedara was recently commended for their excellence in quality and standards by Fit Reisen Germany leading provider of health and wellness travel, with the Quality Certificate in the category of ‘ayurveda and yoga’. This is the fourth consecutive year the resort has received this recognition.

The certification which highlights the property as one of the highest quality and best rated hotels further confirms Heritance Ayurveda Maha Gedara’s position as the ultimate in spiritual, physical and mental harmony through customised healing rituals following the ancient traditions of Ayurveda.

The certification is awarded after a careful assessment process where Fit Reisen’s experts only accept and select partner hotels with strong service and quality orientation and a clear focus on spa and health. Customer reviews also play a vital role in this process.

The evaluation takes note of the state and cleanliness of the hotel, service staff, hotel room and atmosphere; taste, variety and balance of food and; health factors such as quality of treatment, pool, spa, treatment rooms, leisure activities and nature and surroundings.

An ayurvedic treatment destination, the 64-roomed property is located in Beruwala and caters to the niche segment of wellness-seekers. Uplifting treatments by professional ayurvedic specialists, extraordinary cuisine and outstanding hospitality is what guests checking-in at Heritance Ayurveda Maha Gedara receive. Formally known as The Neptune Hotel Beruwala, the property underwent a complete refurbishment and commenced a journey as a wellness resort in late 2011. The resort also acts as a responsible tourism institution, uplifting indigenous arts & crafts of Sri Lanka and takes to the world a message on authentic healing through organic produce and holistic well-being.

With partners in over 50 countries, Fit Reisen has for over 40 years offered guests from around the world high quality travel, focused on health and well-being holidays.

Heritance Ayurveda Maha Gedara Achieves Prestigious Travelife Gold Certification

10 Oct

 

The ayurvedic wellness resort, Heritance Ayurveda Maha Gedara was accoladed with the internationally recommended Travelife for Hotels & Accommodations Gold Certification last week for the hotel’s commitment to sustainability and ethical business practices.

Travelife, the sustainable tourism certification system awarded the prestigious title after carefully assessing the performance of the hotel against 163 sustainability criteria which included environmental issues, such as minimising the amount of energy, waste and water, positive social actions for employee welfare, working with the local community and businesses, child protection and human rights; and protecting local traditions, among others.

Results of the independent audit carried by Travelife showed that Heritance Ayurveda Maha Gedara, which prides itself for having created a holistic framework aimed at creating a balanced lifestyle experience, have managed to fashion a similar balance in responsibly managing its socio-economic and environmental impacts.

The 64-roomed hotel has long since made a name for itself promoting the importance of wellness in ones’ life and curating a tourism product to cater to this growing trend in the world market. The Travelife certification as such adds immense value to the resort and the very essence of the business model it follows. The certification scheme works in partnership with tour operators, both in the UK and internationally, who use the system to increase sustainability in the industry and communicate achievements to customers.

Among the hotels’ many sustainability exercises, the net metered solar PV in electricity generation takes precedence. Recognised as the first hotel in Sri Lanka to adapt to this system, Heritance Ayurveda Maha Gedara has benefited immensely from this system which produces energy to cover the majority of its consumption needs. The biogas plant at the hotel also successfully contribute to the hotel kitchen as a supplementary to LNG.

While continuous monthly beach clean ups are conducted in support of the environment, the arts and crafts centre located within the premises aims at creating an awareness on local culture and inherent crafts that have been passed on from one generation to another. Uplifting the indigenous arts culture of the country, the hotel encourages local artisans to demonstrate their art at the centre. The hotel also practices the 7R principles followed by all Aitken Spence Hotels with the aim of reaching zero waste to land fill status and possess the certification of ISO 50001:2011.

This is the second consecutive recertification of Heritance Ayurveda Maha Gedara as a Travelife Gold member.

Other Aitken Spence Hotels in Sri Lanka – Heritance Kandalama, Heritance Tea Factory, Heritance Ahungalla – were also Travelife Gold certified and are awaiting the recertification for the second time.

TUI CEO Visits Heritance Negombo

4 Mar

DHS Jayawardena with Fritz Joussen at Heritance Negombo

TUI Group CEO Fritz Joussen accompanied by other TUI top-level executives visited Heritance Negombo on Thursday. The 139-room hotel is the latest hotel investment by Aitken Spence in Sri Lanka, which is to open in April 2016.

The high profile team from TUI, the world’s largest integrated tourism group, included the CEO of TUI Germany, Managing Director of Product and Purchasing, CEO of TUI Nordic and Managing Director of TUI UK and Ireland . The TUI executives were welcomed by Aitken Spence Chairman Deshamanya D H S Jayawardena, Deputy Chairman J M S Brito and Head of Leisure/Director Stasshani Jayawardena.

The historic visit is organized by TUI’s joint venture partner in Sri Lanka Aitken Spence Travels.

Visiting Heritance Negombo

 

Turyaa by Heritance launches at WTM today!

3 Nov

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Heritance Hotels Achieves Travelife Gold Award

18 Mar

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Heritance Hotels, Sri Lanka’s leading chain of resorts, owned and managed by Aitken Spence Hotels is once again in the forefront of sustainability with all hotels in its portfolio being awarded the Travelife for Hotels & Accommodations Gold award. Travelife – the international sustainability certification scheme – assesses a property’s performance in managing social, environmental and economic impacts. The Gold award achieved by Heritance Tea Factory, Heritance Ayurveda Maha Gedara, Heritance Kandalama and Heritance Ahungalla is a testament to the chain’s deep commitment to sustainability.

Travelife is a practical tool which assists properties to monitor and manage their social and environmental impacts. The scheme which is supported by some of the largest tour operators in the industry helps hotels cut costs and increase sales, by improved sustainability. To gain Travelife Gold certification the hotel must meet the 150 sustainability criteria set by the scheme. This includes environmental issues, such as minimising waste and use of energy, water and chemicals, as well as taking positive action on social issues, such as employee welfare, working with the local community, child protection and human rights. Hotels must display how they are helping to support local businesses and protect local traditions and wildlife.

The Heritance Hotels portfolio underwent a stringent audit process which focussed on energy saving practices, waste management, emission and environmental sustainability principles followed by each Hotel. The audit results are scored on Bronze, Silver or Gold depending on the degree of the Hotels commitment towards the environment and locality in which it operates. Achieving Gold status is not an easy feat and it is a remarkable achievement that the entire chain achieved this accolade.

Heritance Hotels, a pioneer in practicing and promoting sustainable tourism in Sri Lanka, has taken numerous initiatives in ensuring that energy consuming assets have been managed effectively and energy conserving technology has been implemented at each resort. Heritance Ahungalla, one of Sri Lanka’s leading beach resorts, was the first hotel in Sri Lanka to receive the ISO 50001:2011 certification. Heritance Ayurveda Maha Gedara, was the first net metered hotel in Sri Lanka and Heritance Tea Factory and Heritance Kandalama were the first in the hospitality industry to utilize a biomass gasifier as a renewable energy source. Apart from the significant systems implemented at the resorts, all resorts use Sewage Treated Plant (STP) water for irrigation and have replaced incandescent lighting with CFL and LED lights.

The 7R recycling program practiced by all resorts in the chain strives for zero waste to the environment. All waste produced is recycled or disposed of with no impact to the environment in which each hotel operates. Heritance Ahungalla, Heritance Kandalama and Heritance Tea Factory have in-house green pavilions and eco centers where training is provided to guests and the community on the benefits and importance of recycling and reducing the impacts on the environment.

Heritance Kandalama has been identified as a bio diversity hot spot with surveys revealing that the 170 acres of owned and 50 acres of leased land preserved by the Hotel has 43 species of mammals, 173 species of birds, 33 species of reptiles, 8 species of amphibians, 82 species of butterflies and 125 floral species including trees and climbers.

Heritance Hotels is closely linked to each community it operates in with over 40% of its staff being employed from the local communities. In addition facilities such as the Arts and Crafts center at Heritance Ayurveda Maha Gedara are provided for local craftsmen to showcase their talents and keep traditional crafts alive. This also adds to the local economy by ways of added profits to the community and promotion of local culture.

“We are extremely passionate about practicing social and environmental strategies and it is indeed motivating to be recognised for our achievements in this area. Our team constantly strives to ensure that we keep challenging ourselves and having gone through the stringent audit process it is encouraging to note that we have been benchmarked against other international star performers and have been awarded the highest accolade in the scheme”, said Mr.Susith Jayawickrama, Managing Director, Aitken Spence Hotels.

Heritance Hotels and Resorts, the premier brand of Aitken Spence Hotels operate a portfolio of four unique properties in scenic locations across Sri Lanka. Heritance Kandalama was named by The Observer of UK as one of the “Icons of Modern Hotel Design” and Travel + Leisure calls it one of the leading green hotels of the world.  Heritance Tea Factory was voted amongst the “100 Best Places to Stay in the World” by Sunday Times UK and was nominated in the list of “Top 5 Factory Hotels in the World” by The Independent, UK. The chain of hotels has been continuously recognized as a pioneer in sustainable tourism and continuously strives to sustain and innovate processes that reduce the impact of its operation on its surroundings.

Aitken Spence Hotels Bags Gold Once Again at the 50th CA Annual Report Awards

10 Jan

Aitken Spence Hotel Holdings PLC emerged victorious once again walking away with the Gold Award in the Hospitality Sector category at the prestigious of Chartered Accountants Annual Report Awards.

The golden jubilee of the annual report awards was held recently at the Nelum Pokuna Mahinda Rajapaksa Theatre. The competition which covers 22 sectors from small business categories such as NGOs, clubs, associations to large conglomerates had a total of 130 organisations submit their annual reports for the coveted awards this year.

The annual competition formulated to encourage transparency and accountability in financial reporting in the corporate sector recognizes companies which have demonstrated excellence in transparency, accountability and good governance via their annual reports. The evaluations were conducted under a stringent three stage system where the shortlisted reports were subjected to an industry expert panel review; the reports selected for the final stage were evaluated by a final panel of judge’s chaired the Central Bank Governor.

Mr. Susith Jayawickrema, Managing Director & Mr.Tilak Gunawardana, Vice President, Finance accepting the award & certification

Mr. Susith Jayawickrema, Managing Director & Mr.Tilak Gunawardana, Vice President, Finance accepting the award & certification

Sustainability, transparency and accountability are stringently practiced at Aitken Spence Hotels and winning this accolade provides a clear indication on its commitment to report on its economic, social and environmental impacts. “We see corporate sustainability as part of our core business strategy and ensure that our commitment is filtered down to every operation. This commendation reflects Aitken Spence Hotels’ track record of commitment to corporate accountability and championing sustainable tourism by producing industry best practices. We will continue to stay committed to delivering exceptional sustainable experiences to our guests whilst continuing to our stringent practices in corporate governance”, said Mr. Susith Jayawickrama, Managing Director, Aitken Spence Hotels.

Aitken Spence Hotels manages a portfolio of hotels and resorts in Sri Lanka, Maldives, India and Oman. The company’s expertise in hotel design, building and management is complimented by its dedication and commitment to excellence. Located in some of the key tourist locations, each of the properties cater to a diverse client base.

Aitken Spence Hotels joins the digital revolution with its app for iPads

23 May

Aitken Spence Hotels broke new ground recently with the launch of its first digital application for iPads. The application was designed to provide a comprehensive snapshot of the Aitken Spence Hotels portfolio spread across four diverse destinations; and covers the fundamental facets used by guests to decide on their preferred hotel or resort.

 

A holistic integration of the information of 21 hotels is presented in an interactive seamless platform enabling ease of navigation for the user. The app provides a brief description of each hotel affording guests a glimpse to the roots of the property. The types of accommodation that can be enjoyed by guests are also listed with pictorial representations of the room and its amenities. Information on hotel facilities, dining options, event spaces and excursions can be accessed at the tip of a finger. The information is complimented by an extensive gallery complimenting the sensory journey one engages with when browsing the app. It also provides a unified platform for feedback and reservation inquiries creating easy interaction between Aitken Spence Hotels and potential guests.

 

“The digital revolution has created a fundamental need for businesses to evolve their practices. The launch of an iPad app for Aitken Spence Hotels is one of the many initiatives lined up to evolve our practices to offer our guests an engaging and seamless experience The app is the perfect tool to create brand awareness amongst tour operators, destination management companies and tourists from around the world. We plan to evolve the services that can be offered through the app creating ease of access to the modern traveler” says Mr. Althaf Mohamed Ali, Vice President, Sales and Marketing, Aitken Spence Hotels.

Aitken Spence is Sri Lanka’s largest resort operator and the largest international hotel operator in the Maldives. The Group also manages a portfolio of hotels in India and Oman. The company’s premier resorts operate under the brand Heritance.

 

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Aitken Spence Hotels Bags Gold Once Again at the CA Annual Report Awards

19 Dec

CA Acceptance Image CA 2013 Group ImageSri Lanka’s leading resort operator, Aitken Spence Hotels walked away with the Gold Award in the Hospitality Sector category at the recently concluded Institute of Chartered Accountants Annual Report Awards. The much anticipated event with its forty nine year old history was held recently under the distinguished patronage of Speaker of Parliament, Hon. Chamal Rajapaksa as Chief Guest.

The annual competition formulated to encourage transparency and accountability in financial reporting in the corporate sector recorded the highest number of registrations this year with a total of 126 entries vying for the coveted awards. This year’s competition revolved around the inspiring theme ‘One Destination – Towards Integrated Reporting’. The Institute of Chartered Accountants Annual Report Awards has been the focal point in inculcating financial reporting discipline in the corporate sector.

“We recognize that transparency and good governance play an extremely vital role and it is encouraging to note that due to global trends most companies are working to ensure that these vital areas are addressed. This win highlights the importance Aitken Spence Hotels gives to sustainability, transparency and accountability and provides a clear indication that the company’s ongoing commitment to report on its economic, social and environmental impacts” said Mr. Malin Hapugoda, Managing Director, Aitken Spence Hotels.

Aitken Spence Hotels manages a portfolio of hotels and resorts in Sri Lanka, Maldives, India and Oman. The company’s expertise in hotel design, building and management is complimented by its dedication and commitment to excellence. Located in some of the key tourist locations, each of the properties cater to a diverse clientele.

Aitken Spence Hotel Holdings PLC Emerges Winners Once Again at the National Business Excellence Awards

3 Dec

Aitken Spence Hotel Holdings PLC emerged victorious at the National Business Excellence Awards presented by the National Chamber of Commerce of Sri Lanka by being adjudged the winner in the Hospitality Sector. Aitken Spence Hotels, a pioneer in the local tourism industry, who has continually been in the forefront of developing efficient hotel energy management systems also emerged winners in the Excellence in Environmental Sustainability category.

 

 

Aitken Spence Hotels operates a chain of 25 hotels and resorts in Sri Lanka, Maldives, India and Oman. With many years in the hotels industry, the company’s expertise in hotel design, building and management is complimented by its dedication and commitment to excellence in everything on offer.

 

“We are delighted to be the recipient of this award, it is truly rewarding to be recognized for our continued commitment towards being a responsible business while contributing to the economic progress of the country”, said Mr. Malin Hapugoda, Aitken Spence Hotels.  Aitken Spence Hotels has been pioneers in driving sustainable tourism in Sri Lanka.

 

As a measure of further commitment to the cause, Aitken Spence Hotels is participant to the United Nationals Global Compact  and undertakes the social obligation towards sustainable business practice. Aitken Spence Hotels align its operation and strategies with ten universally accepted principles in the areas of human rights, labour, environment and anti-corruption.  As the leaders in “green” tourism, Aitken Spence Hotels has formulated strategies to ensure the protection of the destination, thus enabling it to retain its natural and cultural appeal over time.

 

Aitken Spence chain boasts of eco-friendly properties, such as Heritance Kandalama, situated in close proximity to two UNESCO world heritage sites and Desert Nights Camp, Al Wasil, Oman, rated as one of the top ten desert retreats in the world. The chain’s Heritance Tea Factory has been voted by the Independent, UK as one of the ‘Top Five Factory Hotels’ in the world and one of the best 100 places to stay in the world.

 

The National Business Excellence Awards is an annual award competition conducted by the National Chamber of Commerce of Sri Lanka (NCCSL) with a view to recognizing business enterprises, which have demonstrated excellence in business, whilst contributing to the economic progress of the country. Applications for the awards were technically evaluated by a team of highly qualified professionals and the final selection was made by an expert Panel of Judges.

 

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